Your location is determined using GPS if it is turned on. This is used to allow you to book a taxi “here”. It is also recorded with the booking details to allow us to monitor usage of the app.
The pick-up address you enter in the booking is recorded with the other booking details and sent to the driver. The phone number you supply is also recorded with the booking and may be sent to the driver. This depends on the policy of the fleet handling the booking.
Your phone’s unique id is recorded with the booking. It is not normally used but may be used to block your device if it is suspected that false bookings are being made.
If you use the “send logs” option to report a fault or to give us feedback a few pieces of information about your phone are also sent. These include the model number of your phone and the software version number.
The information recorded is held by the fleet you book with. The Southern Highlands Taxis, Limousines & Coaches support team has access to the data for maintenance purposes only.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act).
We will not e-mail you in the future unless you have given us your consent and we will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we may collect about you includes: your name, address, phone number, email address and location details.
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the Australian Economic Area we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser.You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should contact us.
All rights, including copyright, in the content and design of these web pages are owned or controlled for these purposes by Southern Highlands Taxis, Limousines & Coaches. In accessing these web pages, you agree that you may only download the content for your own personal non-commercial use.
You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of these web pages for any other purpose whatsoever without the prior written permission of Southern Highlands Taxis, Limousines & Coaches .
The contents of this web site are only for general information or use. They do not constitute advice and should not be relied upon in making (or refraining from making) any decision. We use reasonable care to make sure that the information appearing on our web site is accurate and up to date. However, errors and omissions do occur and you should not take the accuracy of the information for granted.
Because we do not have control over the use to which the information should be put, we exclude any warranty, express or implied, as to the quality, accuracy, timeliness, completeness, performance, fitness for a particular purpose of the web site or any of its contents.
We will not be liable for any damages (including without limitation damages for loss of profit, revenue or anticipated savings) arising in contract, tort or otherwise from the use of or inability to use the web site or any of its contents or from any action taken (or refrained from being taken) as a result of using the web site or any such contents. We make no warranty that the contents of the web site are free from infection by viruses or anything else which has contaminating or destructive properties.